Frequently Questioned Answers
Related to knowledge
At 3DMAXTER, Autodesk 3ds Max is the software of choice for creating 3D models. It works seamlessly with VRay and Corona rendering engines to deliver high-quality visualizations.
Our models are compatible with recent versions of 3ds Max. Specific version compatibility is listed on each model’s page.
We provide 3ds Max format (.max). However, you can export models in .fbx or .obj format files to use in different 3D software or platforms such as Blender, Cinema 4D,…
We provide 3ds Max format (.max). However, you can export models in .fbx or .obj format files to use in different 3D software or platforms such as Blender, Cinema 4D,…
Yes, all our 3D models are created with precise scaling to match real-world dimensions, ensuring perfect accuracy for your architectural visualizations.
No, you can use either V-Ray or Corona. Each model comes with setups for both engines, but you only need one to render.
Yes, we offer model modification services to help adjust the models to your specific needs. Contact our support team for details.
Related to experience
Downloads are available immediately after successful purchase confirmation.
Our 24/7 support team is available to help resolve any download issues immediately.
Yes, we provide 24/7 technical support to help with any questions about model installation, rendering setup, or general usage.
Related to policy
Absolutely! You can get free decoration 3D models on the 3DMAXTER platform. Please note that there may be download limits and specific usage terms for these free models.
While you can use our models in your projects, you cannot resell, redistribute, or share the original 3D files. Full licensing terms are provided with each purchase.
We offer a 100% money-back guarantee if you’re not satisfied with your purchase. Simply contact our support team within the specified period.