If possible the TurboSmooth modifier is left in the 3Ds Max 2013 file.
Export files without using TurboSmooth.
https://www.flexform.it/en/products/sofas-sectional-sofas/feel-good-large-feel-good-ten-large 

Name: Feel_Good_Ten_Large_4
Version: 2013
Preview: Yes
Units: Millimeters
Dimension: 2090 x 1150 x H. 750
Polys: 269888 (448000 with TurboSmooth)
XForm: Yes
Box Trick: Yes
Model Parts: 15
Render: Corona
Formats: 3Ds Max 2013 OBJ FBX