If possible the TurboSmooth modifier is left in the 3Ds Max 2013 file.
FBX file without using TurboSmooth.
https://www.flexform.it/en/outdoor/products/sofas-sectional-sofa-ottomans/vulcano  Name: Vulcano_Flexform_Outdoor_Sofa_5
Version: 2013
Preview: Yes
Units: Millimeters
Dimension: 2758.65 x 3298.05 x 846.94
Polys: 950 376 (without TurboSmooth)
XForm: Yes
Box Trick: Yes
Model Parts: 39
Render: Corona
Formats: 3Ds Max 2013 FBX